Professional background
Jul 2023 — Apr 2025
Information Technology Analyst
Ernst & Young · Seattle, WA ↗
- Managed credential lifecycle for the federal government, ensuring compliance and developing standard operating procedures.
- Conducted internal credential audits and managed cases for critical infrastructure and hardware asset management.
- Spearheaded problem resolution for a major system migration (MyID), administering access controls and Active Directory.
Jun 2021 — Dec 2022
Support Engineer II
SkuVault · Remote ↗
- Maintained client API integrations for an Inventory Management System.
- Reduced inbound client request volume by 20% by building self-service HTML/CSS templates.
- Analyzed client data within Azure pipelines, communicating findings to development and implementation teams.
Apr 2017 — Apr 2021
Help Desk Analyst II
Citi · Jacksonville, FL ↗
- Provided production support for financial infrastructure, resolving bugs and managing enhancement requests.
- Analyzed large transaction data sets and server configurations for the global data repository.
- Collaborated with development teams to eliminate 80% of production issues after product launch.
Apr 2015 — Apr 2017
Tier II Support
Apple · Jacksonville, FL ↗
- Provided escalation support and mentorship to Tier 1 technical teams.
- Maintained a 90% technical resolution rate on tickets, ensuring high-quality support.
- Supported major Apple product launch events for new software & hardware.
Selected work
Penetration Testing
Actively working through Hack The Box and similar CTF platforms to sharpen penetration testing and exploitation skills. Building toward the OSCP certification.
Homelab Security Network
Multi-device home network with centralized SIEM logging, Pi-hole DNS filtering, segmented VLANs, and a dedicated Kali Linux node for security testing.
AI/ML Workstation
Fedora workstation with AMD RX 9070 XT and ROCm for local AI inference. Hosts quantized models via Ollama for security research.
Tools & technologies
Languages
PythonJava
Bash ScriptingSQL
C / C++ / C# Go
Software & Tools
Linux — Ubuntu, Fedora, KaliNmap / Wireshark
Metasploit / Burp SuiteDocker
TCP/IP NetworkingActive Directory
Security Engineering
Penetration TestingVulnerability Assessment
Identity Access ManagementBug Bounties
Malware AnalysisReverse Engineering
Certifications
CompTIA Network+
CompTIA Security+
ISC2 Certified in Cybersecurity
Education
Bachelor of Science, Computer Science
Oregon State University
Associate in Arts & Science, Computer Science
Bellevue College
High School Diploma
Yulee High School
Let's connect
Open to internships and entry-level roles in security engineering and systems development. Based in Lynnwood, WA — available remotely.